i ve stayed in this hotel for a week.the facilities so bad.the most rude person i ve ever known.i traveled to so many places and have stayed for hundreds of hotels but this one really came to my nerve.the door card is not functioning at all and i got emergency n couldnt get in,the receptionist didnt pay attention to my queery at all.all the time she was playing wth her phone and when i ask ber again,she bang and slam the drawer wth her leg on front of some clients.wheres the manners as a human? raising her voice up and using harsh words that really embarrased us. pls make sure this rude person got some good reminder from the big boss or else nobody will cone again due to this 1 uncivilized girl. thank u and pls take this matter seriously.dont give malaysia a bad name if foreigners stay in this hotel!!